We are agile to provide rapid learning to drive, and contribute to each of our client’s needs, resulting in successfully working with over 1000 clients with 92% client retention year on year. Our 37 branches directly employ 2500 local staff and operatives across the length and breadth of the UK.
We have differentiated ourselves from our competitors by creating a positive and long lasting ‘customer experience’ and operating with a strong social conscience, as captured in our philosophy: Believe, Be Better, Be Bell
We hold ourselves to a high standard in our collaborative approach, our ethics, and the standard of our workmanship. Our Delivery Model, Self-Delivery Proposals, Organisation Structure, and resourcing are all part of our customer-centric, single solution approach, based on a great deal of hands-on experience in and around people’s homes across the UK.
Whilst our growth and professionalism are evident the inimitability of our business lies in our deep-rooted determination to ‘do the right thing’, be that through our Foundation and community endeavours; to send our workforce home safely, or simply our ability to be agile, innovate and collaborative for our customers every day.
Our key strength is our people. We aim to help every team member progress to reach their full potential and are proud to have Directors on our board that began their career with us as Apprentices. We spend time developing training programmes to help our employees achieve their goals and instil a sense of pride. We seek out business opportunities to build employee and community skills and are considered one of the largest employers of apprentices within the construction industry.
We are committed to achieving and maintaining high standards with regard to behaviour at work, service to the public in all our working practices.
We ensure that pay levels are fair and applied consistently, irrespective of gender.
We have a zero tolerance approach to modern slavery.
We are committed to preventing harassment and bullying.
We aim to assure the safe and secure service provision for all our customers, including children, young people and vulnerable adults.
We have a responsibility to ensure transparency, provide clarity on acceptable behaviour and comply with the UK Bribery Act 2010.
We are committed to providing the highest quality of service to clients and customers, utilising the best and safest practices.
We recognise the importance of safe and healthy working practice and have compiled this Policy in compliance with Section 2(3) of the Health and Safety at Work Etc. Act 1974
It is the policy and a principal business objective of Bell Group UK to provide the highest quality of service to clients.
We recognise that environmental protection is a strategic business issue and an integrated part of our corporate strategy in operating our company.
Bell is committed to complying with data protection law and principles.
We ensure that pay levels are fair and applied consistently, irrespective of gender.
